Support
Support services provided by AppSeed.
Because the support activity is considered an essential part of our business, all starters (free
and pro
) are actively supported via these official channels:
- Email
support@appseed.us
- Discord Server for
LIVE Assistance
and community support - GitHub
Issues Tracker
:- All-in-one tracker where
AppSeed
PRs are centralized - Issues tracker for each repository published on GitHub
- All-in-one tracker where
⚙️ Support Tiers
- ✅
Free
: Monday-Friday,Email
&Discord
, 10-18 EET (East European Time) - 🚀
PRO
: 24/7fast support
, PRO accounts ONLY
🚀 Pro Accounts - $49/year
note
The subscription is managed by GUMROAD
(cancellable anytime). Here are the benefits:
- 🚀 24/7 fast support via Email and
Discord
- 🎁 40%OFF applicable to
all products
& licenses - ✅ Lifetime Updates (all products), usually limited by the license to 6mo or 12mo.
- ✅ Private Access to all internal tools: OpenAPI Editor, parsers and
generators
.
tip
For more information access the official support page or send us an email with your request.