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Support

Support services provided by AppSeed.

Because the support activity is considered an essential part of our business, all starters (free and pro) are actively supported via these official channels:

  • Email support@appseed.us
  • Discord Server for LIVE Assistance and community support
  • GitHub Issues Tracker:
    • All-in-one tracker where AppSeed PRs are centralized
    • Issues tracker for each repository published on GitHub

⚙️ Support Tiers

  • Free: Monday-Friday, Email & Discord, 10-18 EET (East European Time)
  • 🚀 PRO: 24/7 fast support, PRO accounts ONLY

🚀 Pro Accounts - $49/year

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The subscription is managed by GUMROAD (cancellable anytime). Here are the benefits:

  • 🚀 24/7 fast support via Email and Discord
  • 🎁 40%OFF applicable to all products & licenses
  • ✅ Lifetime Updates (all products), usually limited by the license to 6mo or 12mo.
  • Private Access to all internal tools: OpenAPI Editor, parsers and generators.
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For more information access the official support page or send us an email with your request.